Muse Sleep

Frequently Asked Questions

How long will it take my mattress to ship?

Times vary depending on your location, it generally takes 12–14 days for your Muse to arrive at your door.

Tracking information will be sent via email once your order has left our facility.  All Muse mattresses are shipped via FedEx Ground transportation.  FedEx will leave your mattress at your door if you are not home at the time of delivery.

What is the 120-day sleep trial?

What is Cold Wire Plus technology?

How do I return my mattress?

How do I change my order?

What's included in the Muse Sleep warranty?

Do I need a box spring for the Muse mattress?